Ward Office Help Desk
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区役所窓口 Ward Office Help Desk
各区役所窓口では、電話通訳による多言語での対応を実施しています。
The Ward Office provides assistance through interpretation in 6 languages by telephone.
対応言語：英語、中国語、韓国･朝鮮語、スペイン語、ベトナム語、ポルトガル語
Assistance is available in English, Chinese, Korean, Spanish, Vietnamese and Portuguese.
| 名称/Name | 所在地/Address | 電話/TEL | 郵便番号/ Post Code |
|---|---|---|---|
| 東灘区役所(ひがしな だくやくしょ) Higashinada Ward | 東灘区住吉東町5-2
-1 （ひがしなだく すみよし ひがしまち） 5-2-1 Sumiyoshi-higashimachi,Higashinada-ku HP |
078-841-4131 | 658-8570 |
| 灘区役所（なだくやく
しょ） Nada Ward |
灘区桜口町4-2-1
（なだく さくらぐちちょう） 4-2-1 Sakuraguchicho,Nada-ku HP |
078-843-7001 | 657-8570 |
| 中央区役所（ちゅうお
うくやくしょ） Chuo Ward |
中央区雲井通5-1-
1（ちゅうおうく くもいどおり） 5-1-1 Kumoidori,Chuo-ku HP |
078-232-4411 | 651-8570 |
| 兵庫区役所 Hyogo Ward |
兵庫区荒田町1-21
-1（ひょうごく あらたちょう） 1-21-1 Aratacho,Hyogo-ku HP |
078-511-2111 | 652-8570 |
| 北区役所 Kita Ward |
北区鈴蘭台西町1-
25-1（きたく すずらんだい にしまち） 1-25-1 Suzurandai-Nishimachi HP |
078-593-1111 | 651-1195 |
| 長田区役所 Nagata Ward |
長田区北町3-4-3
（ながたく きたまち） 3-4-3 Kitamachi,Nagata-ku HP |
078-579-2311 | 653-8570 |
| 須磨区役所 Suma Ward |
須磨区中島町1-1-
1（すまく なかじまちょう） 1-1-1 Nakajimacho,Suma-ku HP |
078-731-4341 | 654-8570 |
| 垂水区役所 Tarumi Ward |
垂水区日向1-5-1
(たるみく ひゅうが) 1-5-1 Hyuga,Tarumi-ku HP |
078-708-5151 | 655-8570 |
| 西区役所 Nishi Ward |
西区玉津町小山字川端
180-3（にしく たまつちょう こやま あざ かわばた） 180-3 Tamatsucho-koyama-kawabata HP |
078-929-0001 | 651-2195 |
☎Telephone Interpretation is available at Ward and Branch Offices in Kobe☎
There is a special cell phone available at each ward and branch office that will connect with an interpreter to allow for direct communication with the Ward and Branch Offices receptionists.
(Only questions regarding issues that fall under ward office jurisdiction will be answered.)
Available languages are: English, Chinese, Korean, Spanish, Vietnamese, and Portuguese
● Available at all Ward Offices in the City and Kita-Suma Branch Office
● Available times: Monday through Friday (not including holidays or 12/29 – 1/3)
9-12am and 1-5pm
(Tuesday, Thursday, and Friday – Vietnamese from 9:30am)
●How to use:
①Please ask for the floor manager who will clarify your enquiry, and then direct you to the appropriate division．(The floor manager wears an armband.)
②Staff from the division will then phone an interpreter. After the connection has been made, client, staff, and interpreter will conduct a 3 way conversation． There is a chance an interpreter may not be available, or you may have to wait for one to become available.
Telephone Interpretation Reception Window
| Reception Window | Reception Area | |
| Higashinada Ward Office | Citizen
Services Division (Floor Manager) |
2nd floor |
| Nada Ward Office | 2nd floor | |
| Chuo Ward Office | 2nd floor | |
| Hyogo Ward Office | 2nd floor | |
| Kita Ward Office | 2nd floor | |
| Nagata Ward Office | 1st floor | |
| Suma Ward Office | 1st floor | |
| Kitasuma Branch Office | 4th floor | |
| Tarumi Ward Office | 2nd floor | |
| Nishi Ward Office | 1st floor | |
Tel. 078-291-0641・Fax 078-291-0691